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Order Rules & Policy

Order Confirmation:

Orders are final once confirmed. Please review all details carefully before confirming.

Change of Date:

  • Must be requested at least 7 days in advance.
  • Less than 7 days' notice: A charge of RM50 will apply for date changes.
  • If the change cannot be made, the original date remains.
  • Changes to the date are permittedΒ only once, free of charge.

No Cancellations or Refunds:

Orders cannot be canceled or refunded once placed.

No-Show:

Missed appointments are non-refundable and non-reschedulable.

Customer Responsibility:

Ensure all details (date, time, address) are correct at the time of booking.

No Cake Changes

  • No changes to the cake type or flavor once the order is confirmed and payment is completed.