Rules& Policy

Order Policy & Rules

• Order Confirmation:
  Orders are final once confirmed. Please review all details carefully before confirming.

• Change of Date:
• Must be requested at least 7 days in advance.
• Less than 7 days' notice: A charge of RM50 will apply for date changes.
• If the change cannot be made, the original date remains.

• No Cancellations or Refunds:
  Orders cannot be canceled or refunded once placed.

• No-Show:
  Missed appointments are non-refundable and non-reschedulable.

• Customer Responsibility:
  Ensure all details (date, time, address) are correct at the time of booking.

• No Cake Changes:
   No changes to the cake type or flavor once the order is confirmed and payment is completed.